Terms & Conditions
The booking can be done through instant booking or enquiry booking depending on services availability. The product’s pricing are in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by bloomberg.com. For every successful booking transaction user/buyer will get voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at [email protected]. User/buyer should print the voucher or save the voucher in their gadget (e-voucher) as user must show it to Fast Boat Staff. User should contact us at [email protected], if staff refuse to deliver their service(s) so we can solve it immediately.

Payment Security
All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.

Usage of Vouchers Policy
The usage of vouchers should be according to PT. KIP TOURS & TRANS terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services.

Cancellations & Delays
• Fast Boat Company reserves the right to cancel a booking and change the schedule without any liability to the passenger due to major problem with the vessel, bad weather, technical issue, safety concerns related to passenger and/or crew or by direction from the Indonesian Government and/or Harbor Master • Fast Boat Company shall not be liable for damages or losses that may arise in the event of cancellation or delay of the service. Fast Boat shall not be liable in any way for the cost of any accommodation, connecting flights or for any alternative means of travel which may arise through cancellations or delays. Additional expense so arising shall be the sole liability and responsibility of the passenger. *To avoid disappointment concerning a connecting flight at any airport, Fast Boat suggest providing yourself at least 24 hours before your onward travel.